Preorder & Insider Club Terms

This is a limited secret preorder for the first public batch of doingwell Performance Electrolyte Drink Mix. The preorder is only available through a password-protected storefront and is intended for people already on the doingwell email list.

Product & Price

• Product: One (1) box containing 30 stick packs of doingwell electrolytes
• Flavors: Coconut Lime or Raspberry
• Preorder Price: $55.00 per box (includes shipping)
• Future Subscription: After your first box, you will be automatically enrolled in a recurring subscription at $55.00/month with free shipping, unless you cancel

Limits & Inventory

• Limit: 1 box per person
• This cap ensures early customers can receive their second subscription order

Preorder Window

Payment Timing

• Payment is collected in full at the time of checkout
• Your card will be charged immediately, not at the time of shipment

Non-Refundable Policy

Exceptions

We will honor refunds, replacements, or credits in the following situations:

• Damaged Products: If your order arrives damaged, we will replace it or offer a refund or credit
• Lost Shipments: If your package never arrives or is confirmed lost by the carrier, we will replace it or offer a refund or credit
• Legal Requirements: If local, state, or country consumer protection laws require us to offer a refund, return, or cancellation right, we will comply with those laws

Estimated Ship Window

• Orders placed during the secret preorder (January 6–12) are expected to ship in late January 2026
• This is an estimate and may change based on production, receiving, and warehouse timelines

Shipping Updates

• You will receive an email when your order is being prepared for shipment
• You will receive a second email with tracking information when your order ships
• If there is a meaningful change to the expected ship window, we will notify you by email

Shipping Cost

• Preorder: $4.99 flat rate shipping
• Future Subscription Orders: Free shipping on all subscription orders at $55/month

You can request an address change any time before your order is locked for fulfillment at the warehouse.

How to Request a Change

Email help@doingwell.health with:

• Your full name
• Your order number
• Your new shipping address

We will confirm once your address has been updated.

Automatic Enrollment

When you complete your preorder, you will be automatically enrolled in a recurring monthly subscription.

Managing Your Subscription

• You can cancel your subscription at any time before your next billing date
• To cancel, log into your account or email help@doingwell.health
• Canceling your subscription will also end your Insider Club membership

Billing

• Your subscription will be billed monthly after your preorder box ships
• You will receive an email reminder before each billing cycle

What is the Insider Club?

The Insider Club is our founding group of customers who enter through this secret preorder. When you complete your preorder, you automatically become an Insider Club member.

Membership Duration

Member Benefits

• Early Access: First in line to test new flavors and future products before public release
• Insider-Only Content: Exclusive updates, behind-the-scenes content, and special offers
• Giveaway Entry: Automatic entry into Insider-only giveaways (including the gift cards and UFC tickets for this launch)
• Priority Communication: First to hear about restocks, new drops, and key announcements

Changes to the Program

We reserve the right to change, add, or remove Insider Club benefits over time. We will communicate any significant changes clearly. We may also end the Insider Club program or merge it into another membership in the future, but we will give reasonable notice before doing so.

How Insider Club Membership is Granted

The Insider Club is an exclusive membership that is separate from a regular doingwell subscription. Here's how it works:

Path to Insider Club for New Customers

If you missed the secret preorder window, here's what you need to know:

• You can purchase a regular subscription at any time at $55/month with free shipping
• Regular subscription customers are not automatically part of the Insider Club
• To qualify for potential Insider Club membership in the future, you must first be on a regular subscription
• If spots become available (due to members dropping out), we may extend invite-only Insider Club membership to select regular subscribers
• There is no guarantee that regular subscribers will receive an Insider Club invitation

Key Differences

What Regular Subscribers Get:

• Monthly delivery of doingwell electrolytes
• Free shipping on all orders
• Standard customer support

What Insider Club Members Get (in addition to regular benefits):

• Early access to new flavors and products
• Automatic entry to exclusive giveaways
• Behind-the-scenes content and updates
• Priority notification for restocks and drops
• Special Insider-only offers

Prize Description

• Number of Prizes: Ten (10) doingwell gift cards
• Value: $100 each ($1,000 total value)
• Gift cards are redeemable for future doingwell purchases only

Eligibility

• Must be 18 years of age or older
• Must be a legal resident of the United States
• Employees of doingwell and their immediate family members are not eligible

How to Enter

• With Purchase: All Insider Club members from this secret preorder are automatically entered
• No Purchase Necessary: To enter without a purchase, email help@doingwell.health with subject line "Gift Card Giveaway Entry" including your full name and email address
• Limit one (1) entry per person

Winner Selection

• Winners will be selected by random drawing from all eligible entries
• Drawing will be held within 14 days after the preorder window closes
• Winners will be notified by email
• Winners must respond within 7 days or an alternate winner will be selected

General Conditions

• Odds of winning depend on the number of eligible entries received
• Prizes are non-transferable and cannot be exchanged for cash
• Winner is responsible for any applicable taxes

Prize Description

• Prize: Two (2) tickets to UFC 324
• Approximate Retail Value: Over $3,000
• Event Date: January 24, 2026

Eligibility

• Must be 18 years of age or older
• Must be a legal resident of the United States
• Must be able to attend the event on January 24, 2026
• Employees of doingwell and their immediate family members are not eligible

How to Enter

• With Purchase: Insider Club members from this secret preorder are automatically entered
• No Purchase Necessary: To enter without a purchase, email help@doingwell.health with subject line "UFC Giveaway Entry" including your full name and email address
• Limit one (1) entry per person

Winner Selection & Notification

• Winner will be selected by random drawing
• Winner will be notified by January 12, 2026 to allow time for travel arrangements
• Winner must respond within 48 hours or an alternate winner will be selected
• Tickets will be delivered electronically or via secure transfer

General Conditions

• Prize is non-transferable and cannot be exchanged for cash
• Winner is responsible for any applicable taxes
• This promotion is not sponsored, endorsed, or administered by UFC or any affiliated entities
• In the event the event is canceled, rescheduled, or tickets become unavailable, doingwell reserves the right to substitute a prize of equal or greater value

For questions about your order, subscription, Insider Club membership, or these terms, please contact us:

We aim to respond to all inquiries within 24–48 hours during business days.